Legal

Privacy Policy

Effective Date: 01 April 2025 Last Updated: 01 April 2024

At Ethereal Intelligence ("we", "us", or "our"), your privacy is critically important. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our websites, mobile apps, platforms, and services (collectively, the "Services"). Our approach reflects the highest standards, informed by leaders such as Amazon, Microsoft, and Flexport, and complies with global regulations including the General Data Protection Regulation (GDPR).

1. Scope and Applicability

This Privacy Policy applies to all users of our Services worldwide. By using our Services, you consent to the practices described herein, unless otherwise required by applicable law.

2. Information We Collect

a. Information You Provide

b. Information Collected Automatically

c. Information from Third Parties

3. How We Use Your Information

We use your data to:

4. Sharing of Information

We do not sell your personal data. We may share data with:

5. Cookies and Tracking Technologies

We use cookies and similar tools to remember preferences, analyze traffic and usage patterns, improve site functionality, and deliver relevant ads (if applicable). Users can manage cookies via browser settings or through our cookie banner.

6. Data Security

We implement industry-standard protections, including end-to-end encryption, access control, secure hosting environments, and regular audits and vulnerability testing. Despite best efforts, no method of data transmission or storage is 100% secure.

7. International Transfers

Data may be transferred and processed outside your country, including in the United States. Where required, we use Standard Contractual Clauses and other safeguards to protect data in compliance with the GDPR.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

To exercise these rights, contact us at insights@ethereali.com.

9. Data Retention

We retain personal data only as long as necessary for business, legal, or regulatory purposes. When no longer needed, data is securely deleted.

10. Children's Privacy

Our Services are not intended for children under 13, or the minimum age in your jurisdiction. We do not knowingly collect data from minors.

11. Third-Party Links

Our Services may include links to external sites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.

12. Biometric Data Use

Ethereal Intelligence may collect biometric information in limited circumstances, such as facial recognition for secure login, and fingerprint, voice, or behavioral biometrics for authentication.

a. Legal Basis

We comply with GDPR Article 9(2) — requiring explicit consent or lawful justification for processing special category data — and Illinois BIPA — requiring written consent and clear data handling policies.

b. Notice and Consent

Before collecting biometric data, we will notify you in writing about what data is collected and why, and obtain informed, written consent.

c. Retention and Destruction

Biometric data is retained only as long as needed. Per BIPA, we will delete biometric identifiers within three (3) years of your last interaction, or sooner if the data is no longer necessary.

d. Security

We use encrypted storage, role-based access controls, and secure deletion procedures.

e. No Sale or Disclosure

We do not sell or disclose biometric data unless required by law, authorized in writing, or as part of a secured business transfer.

f. Withdrawing Consent

You may withdraw consent to biometric data collection at any time by emailing insights@ethereali.com with the subject line "Biometric Consent Withdrawal" and your full name. Processing will stop immediately, biometric data will be deleted within 30 days, and we will confirm deletion by email. Note: withdrawing consent may disable certain features such as biometric login.

13. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. You'll be notified via email or in-app notices if changes are material. Continued use of our Services after updates indicates consent to the revised policy.

14. Contact Us

Ethereal Intelligence
Landscape House, Baldonnell Business Park, Dublin 22, D22P3K7
Email: insights@ethereali.com